Rightcharge Support
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Activity overview
Latest activity by Rightcharge Support-
Rightcharge Support created an article,
How do I access the My Charging section
You can access the My Charging section via the Rightcharge app on your mobile, or the Rightcharge website on your desktop. On your mobile Head to the Rightcharge App Click on the Profile Icon 👤 in...
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Rightcharge Support created an article,
With driver reporting, how do I change the vehicle assigned to a home charge session? What is fraud-prevention? - For Drivers
When we say fraud, we mean a company reimbursing drivers for home charges they made with their own personal EV rather than their business EV. Rightcharge offers two methods of fraud-prevention: 1. ...
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Rightcharge Support created an article,
How are charging sessions paid for? Where does the money go? Direct payment vs Expenses - for Fleet Admins
You can see the version of this article for Drivers here. To find out how to change a driver's access type (direct payment, expenses, or no access), click here. Public Charging If you have enable...
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Rightcharge Support created an article,
Setting up a direct debit and passing our credit check
To use Rightcharge's home charging or public charging services, we require you to: a) Pass a credit check and b) Set up a direct debit to us to pay for your driver's home and public charging The c...
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Rightcharge Support created an article,
How do I connect a credit card to my Rightcharge public charge card?
If your fleet admin has set your public charging payment mode to expenses, you'll need to connect a credit card to your Rightcharge public charge card. Debit cards are not suitable. To emphasise:...
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Rightcharge Support created an article,
Which home energy suppliers support integration with Rightcharge? What does that mean?
We support integration with all UK home energy suppliers. Here's what that means: If your fleet admin has enabled direct payment mode for your home charging, as opposed to expenses mode (see our gu...
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Rightcharge Support created an article,
Fleet Admin Start Guide
For a video walk-through of this guide, please click here. If you're a fleet administrator, this guide is for you! This article will walk you through the process of creating your account, adding ...
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Rightcharge Support created an article,
How are your charging sessions paid for? Where does the money go? Direct Payment vs Expenses - for Drivers
Public Charging If your fleet administrator has enabled public charging with Rightcharge for you, you will receive a physical Rightcharge charge card to tap at public charge points. If your fleet ...
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Rightcharge Support created an article,
FAQs for drivers on how Rightcharge works
Please see our guides and FAQs for drivers about how Rightcharge works in the 'Drivers > How Rightcharge Works' section of our help centre here. This includes information about: How we know how mu...
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Rightcharge Support created an article,
FAQs for drivers on how to use Rightcharge
Please see our guides and FAQs for drivers about using Rightcharge in the 'Drivers > How to use Rightcharge' section of our help centre here. This includes information about: Where drivers can see...