Setting up a direct debit and passing our credit check

To use Rightcharge’s home charging and public charging services, you’ll need to complete two setup steps:

What’s required

To get started, you must:

1. Pass a credit check, and

2. Set up a Direct Debit with Rightcharge to cover:

   • your drivers’ home charging costs

   • your drivers’ public charging costs

   • the cost of your Rightcharge plan

We’ll send one monthly invoice covering all relevant charges.

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What happens if this isn’t completed?

If the credit check or Direct Debit setup is not completed:

• Public charging access will be disabled

• Home charging direct payment reimbursements will be paused

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How to check your Direct Debit and credit check status

You can view the status of both at any time by following these steps:

1. Open the Rightcharge website

2. Click Account settings in the bottom-left corner

3. Select Company settings

Here, you’ll be able to:

• see the status of your credit check

• see whether your Direct Debit is active

• update your Direct Debit mandate if needed

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If you need help completing these steps or have any questions, please contact the Rightcharge team -  we’re happy to help.

https://rightcharge.com/