Rightcharge Support
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Activity overview
Latest activity by Rightcharge Support-
Rightcharge Support created an article,
Which vehicles support automated connections with Rightcharge? What does that mean?
We’re always adding new vehicle models to our list of automated connections.To check whether your EV is supported, check this Vehicle Compatibility Table to see which EVs currently support automate...
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Rightcharge Support created an article,
How does Rightcharge manage drivers data?
To use Rightcharge, drivers may need to connect their home charger, vehicle, and energy tariff. This requires sharing some information, so it’s reasonable to ask how that data is handled. Short a...
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Rightcharge Support created an article,
How do I access the "My Charging" section?
You can access the My Charging section from either the Rightcharge mobile app or the Rightcharge website, depending on the device you’re using.On your mobile (Rightcharge app) Open the Rightcharge ...
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Rightcharge Support created an article,
Setting up a direct debit and passing our credit check
To use Rightcharge’s home charging and public charging services, you’ll need to complete two setup steps: What’s required To get started, you must: Pass a credit check, and Set up a Direct Debi...
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Rightcharge Support created an article,
How do I connect a credit card to my Rightcharge public charge card?
You only need to connect a credit card to your Rightcharge public charge card if your fleet admin has set your public charging payment mode to expenses.If your payment mode is set to direct payment...
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Rightcharge Support created an article,
Which home energy suppliers and tariffs support integration with Rightcharge? What does that mean?
Rightcharge supports integration with all UK home energy suppliers.Integration simply means we can connect to your energy account and tariff so home charging costs are calculated accurately and, wh...
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Rightcharge Support created an article,
Payment Access Types: Direct Payment vs Expenses
Public ChargingIf a fleet administrator enables public charging in Rightcharge, the driver is issued a physical Rightcharge charge card. This card can be used to start charging at supported public ...
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Rightcharge Support created an article,
What is Rightcharge's billing period for home charging direct payments?
Billing cycle and payment timingRightcharge billing runs from the 1st to the last day of each calendar month.All home charging completed between the 1st and the last day of a month is reimbursed in...
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Rightcharge Support created an article,
Full Index - Rightcharge Demo Videos
Watch. Set up. Get charging.Everything you need to use Rightcharge - explained in short, step-by-step video demos.Fleet AdminsRunning the fleet? Start here. Full Fleet Admin SetupThe complete walkt...
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Rightcharge Support created an article,
How do I connect a new vehicle?
You can connect a new vehicle from either the Rightcharge website or the mobile app.Step 1: Open vehicle settingsOn desktop Log in to the Rightcharge website Go to My Charging On mobile Open the Ri...