Common Set Up Questions
New to Rightcharge and want to set up your account? Here are some common questions and subsequent walk throughs to help you get set up. For full set up instructions please view the 'Set Up - Guides and Videos' section.
- Can’t find your Rightcharge invitation email? Here’s what to do.
- Charging Map
- Full Set Up Guides
- How do I connect a new home charger, vehicle or electricity tariff?
- I can’t connect my vehicle/ energy supplier to Rightcharge. What do I do?
- Ordering and activating the public charge card. How is this done?
- How do I mark sessions as business or personal?
- How do I connect a new vehicle?
- How do I connect my Easee charger?
- Which vehicles support automated connections with Rightcharge? What does that mean?
- How do I access the "My Charging" section?
- Which home chargers offer automated connections with Rightcharge? What does that mean?
- Setting up a direct debit and passing our credit check
- Which home energy suppliers and tariffs support integration with Rightcharge? What does that mean?
- Where can I find public chargepoints I can charge with?
- Public Charge Points: How many in the network? What operators? What costs?
- Where can you find your Energy Supplier Account number?
- How do I connect a credit card to my Rightcharge public charge card?