Pre-payment Meters: How does this work with Rightcharge?

Prepayment meters

How prepaid meters are handled depends on how the driver tops up their energy.

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Prepayment meter without an online account

This applies when a driver tops up using a physical key or fob at a shop or post office.

How it works:

• The driver can onboard to Rightcharge

• The driver manually enters their tariff unit rate (pence per kWh)

• The charger is connected to Rightcharge

• Because there is no online energy account, Rightcharge cannot connect to the tariff or send payments to the energy supplier

What happens next:

• Rightcharge calculates the cost of home charging

• Charging cost data is provided to the business

• The business reimburses the driver directly

Recommendation:
We recommend the business provides a float so the driver has enough credit to cover the first month of charging.

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Prepayment meter with an online account

This applies when a driver tops up through an energy supplier app or website.

How it works:

• The driver onboards to Rightcharge

• The driver connects their energy tariff and charger

• A float is also recommended to cover the first month of charging, as prepaid accounts may not have enough credit initially

Ongoing process:

• Charging is calculated in the same way as other direct payment drivers

• Rightcharge invoices the business for charging costs

• Payments are sent directly to the driver’s energy account in arrears

• Any adjustments related to the first month can be made against the initial float