Billing cycle and payment timing
Rightcharge billing runs from the 1st to the last day of each calendar month.
All home charging completed between the 1st and the last day of a month is reimbursed in the following month. Payments are processed around the 15th and are typically completed by the 16th.
For Example:
Charging completed between 1 March and 31 March
Reimbursed by payment to the driver’s home energy supplier account around 15 April
Things to be aware of
In some situations, charging may be reimbursed in the following billing cycle instead.
Manual uploads
Manual uploads must be submitted by the 27th of the month
Uploads submitted after the 27th will be included in the next billing cycle
End-of-month charging
Charging sessions completed near the end of the month may not reach Rightcharge in time to be billed within the upcoming billing period. This depends on how the charger connects and sends data.
Any missed sessions are automatically rolled over to the next billing cycle
New driver setup
If a driver is set up near the end of the month, some charging from that month may be missed
This includes cases where a charger or vehicle is connected very late in the billing cycle
Any affected sessions will roll over to the next billing cycle
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