What is Rightcharge's billing period for home charging direct payments?

Billing cycle and payment timing

Rightcharge billing runs from the 1st to the last day of each calendar month.

All home charging completed between the 1st and the last day of a month is reimbursed in the following month. Payments are processed around the 15th and are typically completed by the 16th.

For Example:

• Charging completed between 1 March and 31 March

• Reimbursed by payment to the driver’s home energy supplier account around 15 April

Things to be aware of

In some situations, charging may be reimbursed in the following billing cycle instead.

Manual uploads

• Manual uploads must be submitted by the 27th of the month

• Uploads submitted after the 27th will be included in the next billing cycle

End-of-month charging

• Charging sessions completed near the end of the month may not reach Rightcharge in time to be billed within the upcoming billing period. This depends on how the charger connects and sends data.

• Any missed sessions are automatically rolled over to the next billing cycle

New driver setup

• If a driver is set up near the end of the month, some charging from that month may be missed

• This includes cases where a charger or vehicle is connected very late in the billing cycle

• Any affected sessions will roll over to the next billing cycle

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